From Incidental to Essential: How bol & L’Oréal Win Men’s Routines

12:40
30 minuten
Presentation
Stage 6
Michelle Hart L'Oreal
Marlot Lutjenkossink bol
Men shop digitally every day, yet personal care often remains a secondary thought rather than an integrated habit. They don’t approach care through traditional beauty routines, but through simple, practical solutions that fit seamlessly into daily life. This creates a clear opportunity for brands to rethink how relevance is built within men’s shopping behaviour.

In this brand partnership story, bol Retail Media and L’Oréal Men explore how personal care can move from incidental to essential. By combining platform insights with consumer understanding, the partnership reframes men’s care as a natural part of everyday shopping moments, rather than a standalone category. When care aligns with real‑life contexts, it becomes easier to engage with—and easier to repeat.

What truly defines the partnership is its data‑driven, full‑funnel design. By focusing on behaviour, intent and context across the entire customer journey, media, creativity and platform capabilities work together to create lasting relevance rather than short‑term visibility.
The result is a scalable blueprint for growth—showing how brands and platforms can collaborate to turn moments into routines and occasional interactions into meaningful, long‑term impact.
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Marlot Lutjenkossink

Marlot Lutjenkossink is Manager AX en Marketing Programs bij bol, waar ze verantwoordelijk is voor het ontwikkelen en aansturen van strategische marketinginitiatieven en klantgerichte programma’s. Ze combineert een scherpe blik op digitale innovatie met sterke storytelling. Met haar ervaring in content en marketing vertaalt ze complexe vraagstukken naar impactvolle campagnes die merk en klantbeleving versterken en laten groeien.

Michelle Hart

Michelle Hart is the Media Director for L’Oréal Benelux, where she leads the media strategy for a diverse portfolio of the world’s most iconic beauty brands. With a career foundational in the agency landscape at OMD and WPP, Michelle brings a 360-degree perspective to the client side. She is currently leading L’Oréal’s digital acceleration, specifically driving innovation in Retail Media to bridge the gap between brand discovery and consumer purchase.

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